Miscellaneous Questions

Miscellaneous Questions

How can I check my security deposit amount?”

Cityfurnish processes all refundable security deposits transparently and efficiently.
You can check the details of your security deposit anytime by logging into your Cityfurnish account and navigating to the “My Subscriptions” or “Billing” section. The refundable deposit amount is clearly displayed for each active order.

When you raise a pickup request at the end of your rental period, our team inspects the items during collection. Once the pickup and inspection are complete, the security deposit is refunded within 7 working days to your original payment method.

If you haven’t received your refund within this timeframe, you can raise a service request at https://cityfurnish.com/service-requests for prompt assistance.